Fraudulent insurance takes two forms: a policy that never existed, and a genuine policy obtained by an intermediary using falsified details, which the insurer voids the moment a claim is made. Both leave the customer uninsured while believing they are covered.

The "ghost broker" pattern

An intermediary advertises unusually cheap cover, often through social media or community groups, and produces convincing documents. Either no policy exists, or one was taken out using false information — a different address, a different driver, an understated risk. The customer discovers this when a claim is refused, at which point they have also been driving or trading without valid cover.

Verification

  • Check the insurer is authorised by the national financial or insurance regulator.
  • Check the intermediary is registered to sell insurance — most regulators publish this.
  • Call the insurer directly, on a number from their own website, and confirm the policy number, the named insured and the cover.
  • Read what was declared on your behalf. If the details are wrong, the policy is at risk even if it is real.

Why the consequences extend beyond the premium

For motor cover, driving without valid insurance is an offence in most jurisdictions, with penalties applying to you regardless of having been deceived. A refused claim on a large loss can be financially catastrophic. The premium saved is trivial against either outcome.

If you have been sold a fake policy

Stop relying on it immediately and obtain genuine cover today. Report to the insurance regulator and the police, and to the insurer whose name was used — they investigate these actively. Keep the advertisement, the documents you were given and the payment record.